GRM

Grievance Redressal Mechanism (GRM)

At Funny Bean, we value our customers and are committed to resolving any concerns or complaints in a fair and timely manner.

How to Raise a Complaint

If you have any grievances regarding our products, services, or policies, you can reach out to us through the following channels:

• Email: info@funnybeanshop.com

• Phone: +91 7845732461

• Address: No. 74, 2nd Floor, 5th Ave, V Block,
  Egmore Nungambakkam, Anna Nagar
  Chennai – 600040, Tamil Nadu

Process of Resolution

1. Once we receive your complaint, we will acknowledge it within 48 hours.

2. Our team will review your concern and may contact you for additional details, if required.

3. A resolution or response will be provided within 7 business days from the date of acknowledgment.

Escalation

If you are not satisfied with the initial resolution, you may escalate the matter to our Grievance Officer at:

• Grievance Officer Name: No. 74, 2nd Floor, 5th Ave, V Block,
  Egmore Nungambakkam, Anna Nagar
  Chennai – 600040, Tamil Nadu

• Email: info@funnybeanshop.com

• Phone: +91 7845732461

We are committed to ensuring that your shopping experience with Funny Bean remains transparent, fair, and satisfactory.